Privacy Policy

1. Introduction

Welcome to VeloBank ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our velocity banking budgeting application (the "Service").

By using VeloBank, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

When you use VeloBank, you may voluntarily provide the following types of information:

• Account Information: Name and email address when you create an account through our authentication provider.
• Financial Data: Debt balances, interest rates, income amounts, expense categories, and line of credit details that you enter into the budgeting tools.
• Community Content: Success stories, milestones, and comments you choose to share publicly on the Community page.
• Preferences: Notification settings and display preferences.

2.2 Information Collected Automatically

When you access the Service, we may automatically collect:

• Usage Data: Pages visited, features used, and interaction patterns to improve the Service.
• Device Information: Browser type, operating system, and screen resolution.
• Cookies: Session cookies necessary for authentication and maintaining your login state.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: To calculate debt payoff projections, generate budgets, and power the velocity banking tools.
• Personalize Your Experience: To provide AI-powered financial guidance based on your financial data (processed in real-time, not stored separately).
• Improve the Service: To understand how users interact with VeloBank and identify areas for improvement.
• Communications: To send chunk payment reminders if you opt in to notifications.
• Security: To detect and prevent fraud, abuse, or unauthorized access.

4. Data Storage and Security

Your financial data is stored securely in our database with encryption in transit (HTTPS/TLS). We implement industry-standard security measures including:

• Encrypted database connections with TLS/SSL
• Server-side input validation on all API endpoints
• Authentication-gated access to all personal financial data
• No storage of banking credentials, account numbers, or Social Security numbers

Important: VeloBank never asks for or stores your bank login credentials, account numbers, routing numbers, or Social Security number. The financial data you enter (balances, rates, amounts) is self-reported and used solely for calculations.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With Your Consent: When you voluntarily share success stories on the Community page, that content becomes publicly visible.
• Service Providers: We use third-party services for authentication (Manus OAuth), hosting, and database management. These providers only access data necessary to perform their services.
• Affiliate Partners: If you click on HELOC referral links, you will be directed to third-party lender websites. We do not share your financial data with these partners — only the click-through is tracked.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: You can view all your financial data at any time through the Dashboard.
• Export: You can export all your data as a JSON file using the Data Manager in Dashboard settings.
• Deletion: You can delete individual debts, income sources, expenses, and lines of credit at any time. To request complete account deletion, contact us.
• Opt-Out: You can disable notification reminders at any time in Dashboard settings.
• Guest Mode: You can use VeloBank without creating an account. In guest mode, all data is stored locally in your browser and never transmitted to our servers.

7. Cookies and Local Storage

VeloBank uses essential cookies for authentication sessions. We also use browser localStorage to store your financial data when using the app in guest mode (without an account). This data remains on your device and is not transmitted to our servers unless you create an account and choose to sync.

8. Third-Party Links

VeloBank may contain links to third-party websites, including HELOC lender referrals and educational resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

VeloBank is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out through the Community page or the contact methods provided in the application.